Terms of Use

• The User must agree to these Terms of Use and use the Service in accordance with the provisions of these Terms of Use. By using the Service, the User is deemed to have agreed to these Terms of Use.
• When a user applies to use a bicycle through the Service, the user may apply for a bicycle to be used not only by the user but also by a companion, in which case the companion must also agree to these Terms of Use.
• The Company may change the Terms of Service as necessary. In the event of any modification of the Terms of Use, the Company shall announce such modification on its website, and the User shall be deemed to have agreed to such modification if the User uses the Service after such announcement or fails to delete his/her account within the period of time specified by the Company.

• User registration must be completed in person and accurate information must be entered.
• Multiple user registrations are not allowed.
• Users must immediately change their information registered with the Service if there are any changes to their registration details, and are responsible for managing and correcting their registration details to ensure that their own accurate information is registered with the Service at all times. If there is a change in the registered information but the user has not made the change, we may treat the user's registered information as if there has been no change in the registered information.
• A user shall not be able to register if any of the following applies

(i) When we deem it difficult for you to ride your bicycle safely due to injury, illness, disability, or under the influence of alcohol or drugs.

(ii) In the case of non-payment of fees in the past.

(iii) If you have been suspended from using the Service in the past due to a violation of these Terms of Use, etc.

(iv) When the registration information contains inaccurate or false information.

(v) When we determine that the user has committed or may commit an act that interferes with or hinders our operation, provision of services, or other users' use of our services.

(ⅵ) (hereinafter collectively referred to as "Bouryokudanin, etc."), a cohabitant of Bouryokudanin, etc., or any other similar person (hereinafter collectively referred to as "Anti-Social Forces"), or if you are found to have any relationship with Anti-Social Forces such as being an officer or employee of a corporation substantially involved in their management. If it is found that the applicant has any relationship with antisocial forces, etc.

(vii) Failure to comply with laws, regulations, or these Terms and Conditions

(viii) When the Company deems you to be unsuitable as a user.

• The User shall be responsible for managing his/her account information and shall not allow any third party to use, transfer, lease, or otherwise dispose of the account information in any form.
• The user shall be responsible for any damage caused by leakage of information due to inadequate management of account information, errors in use, use by a third party, unauthorized access, etc., and the Company shall not be liable for such damage unless there is intentional or gross negligence.
• In the event that the Company incurs damages due to unauthorized use of account information, the User shall compensate the Company for such damages.

• When you start using the Bicycle, you shall operate the Bicycle in the manner specified by the Company on the website or application operated by the Company, and upon completion of such operation, you shall enter into an individual contract for the Service (hereinafter referred to as the "Service Contract"). The user shall operate the service in the manner specified by the Company when the user starts using the bicycle.
• After the service contract is concluded, the user shall take delivery of the bicycle within the set rental period and complete the return procedures at the designated return location within that period.
• If the User fails to return the bicycle within the set rental period, the User shall contact the Company as soon as possible and follow its instructions.
• In the case of the preceding paragraph, the User shall compensate the Company for any damages incurred by the Company, such as usage fees for the period when the bicycle cannot be rented out due to the delay in returning the bicycle.
• When returning the bicycle, the User shall make sure that the bicycle is free of any leftover items. We are not responsible for any loss of the bicycle, and we are free to dispose of the bicycle as we see fit, and the user shall not make any claim for such disposal.

• MUTOH HOLDINGS shall publish its fee schedule on its website or in its applications.
• The User shall pay the fees set forth in the preceding paragraph to the Company through the online system or other payment method determined by the Company. In the event that the Company is unable to receive payment from the User, the Company may accept payment by other means of payment as determined by the Company.
• If a user fails or delays to make a required payment, we may suspend the use of this service without notice to the user.
• If a User delays payment of a payment obligation, we may charge the User a late payment penalty at an annual rate of 14.6%.

(i) Allowing a person other than the User to use the bicycle.

(ii) Violations of the law or dangerous behavior such as riding with two persons (or more than two persons, except for bicycles designed for two persons), reckless driving, driving under the influence of alcohol, etc.

(iii) Use or parking in places where entry or parking is prohibited.

(iv) Removing or modifying the structure, equipment, accessories, etc. of the bicycle

(v) Continuing to ride a bicycle when it breaks down while in operation.

(vi) When we determine that the user has committed or is likely to commit an act that interferes with or hinders our operation, provision of services, or other users' use of our services.

(vii) Other acts that the Company deems inappropriate

• The User shall use and store the bicycle with the care of a good manager during the rental period.
• The user shall return the bicycle in the condition in which it was rented. If the damage, loss, theft, etc. of all or part of the bicycle including equipment is judged to be caused by the user's intention or negligence, the user shall indemnify the Company for damages incurred by the Company, including repair costs and usage fees for the period when the bicycle cannot be rented. In such cases, the user shall compensate the Company for damages incurred by the Company, including repair costs and usage fees for the period during which the bicycle cannot be rented.
• If the User incurs any damage to the Company, such as removal of the bicycle, storage or other expenses, usage fees until the bicycle is returned, or any other damage caused by the User parking or leaving the bicycle at a location other than the Cycle Station, the User shall compensate the Company for such damage.

• If the User discovers a flat tire or any other abnormality or malfunction of the bicycle during the rental period, the User shall immediately stop using the bicycle, notify the Company, and follow the Company's instructions.
• In the event of theft of the bicycle during the rental period, the User shall immediately notify the police and the Company of the circumstances of the theft and follow the Company's instructions. In such a case, the User shall pay the amount specified by the Company as a burden for the theft of the bicycle.
• In the event of an accident involving the bicycle during the rental period, the User shall immediately notify the police and the Company of the circumstances of the accident and follow the instructions of the police and the Company, regardless of the size of the accident.
• In the case of the preceding paragraph, the User shall preserve any documents or evidence required by the Company and the insurance company designated by the Company, and shall submit them by the date designated by the Company and the insurance company designated by the Company. In addition, in the event that the User enters into a settlement or agreement with a third party with respect to such accident, the User shall obtain the prior approval of the Company.
• In addition to the preceding paragraph, the User shall handle and resolve accidents at his/her own responsibility and expense.

• We handle users' personal information and personal data in accordance with our Privacy Policy.
• Before using the Service, the User shall review the Privacy Policy and agree to its contents.

• the rights to the intellectual property and content materials that comprise the Service are the property of the Company. Users shall not engage in any act that infringes on them without the Company's permission.
• If a user violates these Terms of Use or otherwise acts inappropriately, we reserve the right to change or delete any content posted by such user without prior notice.

• If a user violates these Terms of Use, the user shall be liable for compensation to us and third parties who have suffered damages as a result of said violation, regardless of whether the violation was intentional or negligent.
• SBM shall not be liable for any damages incurred by a user in connection with the Service, unless such damages are caused by willful misconduct or gross negligence. Our liability shall be limited to actual, direct, and ordinary damages incurred by the user, and shall be limited to the cumulative total amount of usage fees received from the user in the past 6 months.

• In the event that the Company is unable to provide the Service due to a breakdown or failure of servers, communication lines, systems, or other equipment, force majeure, or other reasons, the Company may temporarily suspend, terminate, or change the Service in whole or in part. In such a case, we shall not be liable for any damages incurred by the user, unless such damages are caused by willful misconduct or gross negligence.
• Users shall prepare and maintain, at their own expense and responsibility, all computers, smartphones, and other devices and their communication environment necessary for receiving the Service. The Company does not guarantee that the Service will be compatible with any equipment, etc., and will not be involved in any way in the preparation, installation, or operation of equipment, etc., and will not provide any support to the User.

• Users may cancel their membership in the manner specified by the Company after inquiring the Company about their wish to cancel their membership and if the Company deems it acceptable. However, if there are any outstanding usage procedures, such as payment of usage fees, return of bicycles, etc., the user cannot cancel the membership and must complete those procedures before canceling the membership.
• In the event that a user falls under any of the following items or is deemed to have fallen under any of the following items by our company, our company may, without prior notice or subsequent explanation, take measures such as withdrawal from membership, cancellation of user registration, denial of access to all or part of this service, or suspension of use. In such cases, the Company may take such measures as withdrawal from membership, cancellation of user registration, denial of access to or suspension of use of all or part of the Service without prior notice or explanation.

(i) When any of the events set forth in Article 2.4 applies.

(ii) Information entered at the time of user registration (hereinafter referred to as "account information") is false.

The Fukuoka District Court shall have exclusive jurisdiction in the first instance over any disputes arising between the user and the Company.

In the event that any matter is not stipulated in this Agreement or any question arises concerning the interpretation of this Agreement, the User shall comply with the provisions stipulated by the Company. In the event that a dispute cannot be resolved through this process, the Company and the User shall promptly attempt to resolve the dispute through consultation in accordance with the principle of good faith.